Terms & Conditions

Effective Date: August 12, 2026
Website: shopvestro.com
Business Name: ShopVestro
Email: shopvestro01@gmail.com
Phone: 9064580016
Business Address: Kalinagar Uttar, Harwood Point Coastal, Akshaynagar, West Bengal – 743347, India
Business Category: Kitchen Appliances
GSTIN: 19ADTPH4543F1ZA

1. Introduction

Welcome to ShopVestro. These Terms & Conditions govern your access to and use of the ShopVestro website, products, services, and related features. By accessing our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or purchase products from us.

ShopVestro reserves the right to update, modify, or replace these Terms & Conditions at any time. Any changes will become effective when published on this page. Customers are encouraged to review this page periodically.

2. Eligibility

By using ShopVestro, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • The information provided by you is accurate and complete.

  • You will use the website only for lawful purposes.

  • You will not use the website for fraudulent, abusive, or unauthorized activities.

If you are purchasing products on behalf of another person or organization, you confirm that you have the necessary authority to do so.

3. Products and Product Information

ShopVestro specializes in kitchen appliances and related products. We make reasonable efforts to ensure that product names, descriptions, specifications, images, prices, and other information displayed on the website are accurate.

However, minor differences may occur between product images displayed online and the actual product due to:

  • Screen and display settings

  • Lighting conditions

  • Manufacturing variations

  • Packaging changes

  • Product model or design updates

We reserve the right to correct errors, update product information, or modify product specifications without prior notice.

4. Product Availability

All products displayed on ShopVestro are subject to availability.

A product may become unavailable due to stock limitations, supplier issues, manufacturing changes, or other circumstances. If an ordered product becomes unavailable after the order has been placed, we may contact you regarding an alternative product, revised delivery arrangement, or refund, as applicable.

ShopVestro reserves the right to limit quantities purchased by a customer where reasonably necessary.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to display correct pricing; however, an accidental pricing or technical error may occur. If an order has been placed with an incorrect price due to an obvious error, ShopVestro reserves the right to cancel the order and notify the customer.

Any applicable taxes, shipping charges, discounts, promotional offers, or other fees will be displayed where applicable during the purchase process.

6. Orders

When you place an order through ShopVestro, you are making an offer to purchase the selected product according to these Terms & Conditions.

After receiving your order, we may send an order confirmation through the contact information provided by you. An order confirmation does not necessarily mean that the order has been finally accepted. Orders may be subject to verification, stock availability, payment confirmation, and other checks.

ShopVestro reserves the right to cancel or refuse an order where necessary, including in situations involving:

  • Incorrect product pricing

  • Product unavailability

  • Suspicious or fraudulent activity

  • Incorrect customer information

  • Duplicate or unusual orders

  • Delivery restrictions

  • Technical errors

If an order is cancelled after payment has been received, any eligible refund will be processed according to the applicable refund procedure.

7. Customer Information

Customers are responsible for providing accurate information when placing an order.

This may include:

  • Full name

  • Mobile number

  • Email address

  • Complete shipping address

  • PIN code

  • Payment information

  • Other information required for order processing

ShopVestro is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information supplied by the customer.

8. Payment

Customers must provide valid payment information when completing an online purchase.

Depending on the payment options available on the website, ShopVestro may accept online payments and/or Cash on Delivery.

For Cash on Delivery orders, customers are expected to provide a valid phone number and remain available to receive the shipment. ShopVestro may contact customers to verify COD orders.

Repeated refusal to accept legitimate COD orders may result in restrictions on future COD purchases.

9. Cash on Delivery

Where Cash on Delivery is available, payment must be made to the delivery partner at the time of delivery.

Customers should ensure that the required amount is available before accepting the package.

COD availability may depend on the customer's location, product, order value, courier service, and other operational factors.

ShopVestro reserves the right to restrict or discontinue COD availability for specific orders or locations.

10. Shipping and Delivery

ShopVestro will make reasonable efforts to dispatch orders within the estimated processing period.

Delivery timelines may vary depending on:

  • Customer location

  • Courier availability

  • Weather conditions

  • Public holidays

  • Transportation issues

  • Operational delays

  • Unexpected circumstances

Estimated delivery dates are provided for guidance and are not guaranteed unless specifically stated.

Once an order has been handed over to the delivery partner, delivery may be affected by circumstances outside ShopVestro's direct control.

Customers should carefully check their shipping address before submitting an order.

11. Delayed, Lost, or Damaged Shipments

If a shipment is delayed, customers may contact ShopVestro using the available contact details.

If a package appears visibly damaged at the time of delivery, customers should report the issue as soon as possible and, where appropriate, document the condition of the package.

Claims concerning damaged, missing, or incorrect products may require supporting information such as photographs, videos, order details, packaging information, or other evidence.

ShopVestro will review such claims according to its applicable policies.

12. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to ShopVestro's applicable Return & Refund Policy.

Customers should review the Return & Refund Policy before placing an order.

Products may be subject to specific return conditions, including requirements relating to product condition, original packaging, accessories, tags, and proof of purchase.

Refund processing times may vary depending on the original payment method and the relevant payment service provider or banking institution.

13. Order Cancellation

Customers may request cancellation of an order before it has been processed or dispatched, subject to the applicable cancellation conditions.

Once an order has been dispatched, cancellation may no longer be possible.

ShopVestro may also cancel an order where required due to product availability, pricing errors, payment issues, delivery restrictions, suspected fraud, or other legitimate reasons.

14. Promotional Offers and Discounts

ShopVestro may occasionally offer promotional campaigns, discounts, coupons, special offers, or limited-time deals.

Promotional offers may have specific terms, including:

  • Validity periods

  • Product restrictions

  • Minimum order values

  • Usage limits

  • Customer eligibility

  • One-time-use conditions

Unless specifically stated, promotional offers cannot be exchanged for cash and may not be combined with other offers.

ShopVestro reserves the right to modify or discontinue promotional offers without prior notice.

15. Intellectual Property

All content appearing on ShopVestro, including but not limited to logos, trademarks, product descriptions, graphics, images, website design, text, icons, videos, and other materials, may be owned by or licensed to ShopVestro or its respective rights holders.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit website content without prior written permission.

Unauthorized use of ShopVestro's intellectual property may result in appropriate legal action.

16. Prohibited Use

You agree not to use the ShopVestro website to:

  • Commit or facilitate unlawful activities

  • Attempt unauthorized access to website systems

  • Introduce malicious software or harmful code

  • Collect information about other users without authorization

  • Interfere with website operations

  • Submit false or misleading information

  • Engage in fraudulent transactions

  • Copy or reproduce website content without permission

  • Abuse promotional offers

  • Use automated systems to improperly access or scrape the website

ShopVestro reserves the right to restrict or terminate access where misuse is identified.

17. Third-Party Services

ShopVestro may use third-party service providers for payment processing, shipping, analytics, communication, website functionality, marketing, and other operational purposes.

Your use of certain third-party services may also be subject to their respective terms and policies.

ShopVestro is not responsible for the independent policies, availability, or performance of third-party services outside its reasonable control.

18. Website Availability

We aim to keep the ShopVestro website available and functioning properly. However, temporary interruptions may occur due to:

  • Maintenance

  • Technical problems

  • Server issues

  • Internet disruptions

  • Security incidents

  • Third-party service failures

  • Other circumstances beyond our reasonable control

ShopVestro does not guarantee that the website will always be uninterrupted, error-free, or available at all times.

19. Limitation of Liability

To the extent permitted by applicable law, ShopVestro will not be responsible for indirect, incidental, consequential, or special losses arising from the use of the website or products, except where such liability cannot legally be excluded.

ShopVestro's liability, where legally applicable, may be limited to the amount paid by the customer for the relevant product or order.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer rights or legal protections that cannot lawfully be excluded.

20. Product Use and Safety

Customers should carefully read and follow all product instructions, safety information, warnings, and manufacturer recommendations supplied with kitchen appliances.

Customers should use products only for their intended purpose.

ShopVestro is not responsible for damage resulting from misuse, unauthorized modification, improper installation, negligence, failure to follow instructions, or use contrary to manufacturer recommendations, subject to applicable consumer protection laws.

21. User Reviews and Feedback

Customers may have opportunities to provide reviews, ratings, comments, or other feedback.

By submitting content, you confirm that it is truthful, lawful, and does not infringe the rights of another person.

ShopVestro may remove content that is unlawful, offensive, misleading, fraudulent, abusive, or otherwise inappropriate.

You should not submit confidential personal information, payment information, or sensitive information in public reviews.

22. Privacy

Your use of ShopVestro is also subject to our Privacy Policy.

We may collect and process information necessary to operate the website, process orders, provide customer support, arrange deliveries, process payments, and improve our services.

Customers should review the Privacy Policy for additional information regarding the collection and use of personal information.

23. Communication

By placing an order or contacting ShopVestro, you agree that we may communicate with you regarding your orders, payments, delivery, returns, customer support, and other service-related matters using the contact details you provide.

Marketing communications, where applicable, may be subject to your preferences and applicable law.

24. Force Majeure

ShopVestro will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond reasonable control.

Such circumstances may include natural disasters, floods, fires, severe weather, epidemics, government restrictions, transportation disruptions, strikes, technical failures, supply shortages, courier disruptions, or other unforeseen events.

25. Changes to These Terms

ShopVestro may update these Terms & Conditions from time to time.

The revised version will be published on this page with an updated effective date where appropriate.

Your continued use of the website after changes are published indicates acceptance of the revised Terms & Conditions.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising from or relating to the use of ShopVestro, its products, or these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts, subject to applicable law and consumer rights.

27. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the extent permitted by law.

28. Entire Agreement

These Terms & Conditions, together with applicable ShopVestro policies such as the Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the terms governing your use of the website and purchase of products.

29. Contact Us

For questions, concerns, order-related assistance, or clarification regarding these Terms & Conditions, please contact ShopVestro:

ShopVestro
Website: shopvestro.com
Email: shopvestro01@gmail.com
Phone: 9064580016
Address: Kalinagar Uttar, Harwood Point Coastal, Akshaynagar, West Bengal – 743347, India
Business: Kitchen Appliances
GSTIN: 19ADTPH4543F1ZA

By accessing ShopVestro or purchasing products through our website, you acknowledge that you have read and agreed to these Terms & Conditions.